Use this page to connect your Forensic OSINT workspace to your organization's Private backend. This applies to both Single-Tenant (Managed Private) and Self-Hosted On-Prem deployments. The connection is made by entering your Backend URL.
Prerequisites
Before you begin
- The Private Server option appears only after your account is activated. If you do not see it, complete activation first: Activation Code Guide
Steps
Open the CMS
Log into your account and open the Case Management System (CMS).
Select Private Server
Click the Link icon, select Private Server, then click Connect to Private Server.
Expand Private Backend URL
In the Private Server or Custom Deployment dialog, expand I already have a Private Backend URL.
Enter Your Backend URL
Enter your Backend URL in the field. Examples: https://agency.forensicosint.com or http://localhost:65200
Save & Test
Click Save & Test to confirm the connection.
The first user to connect becomes the Admin automatically. This account can grant Admin access to others.
Verify Your Connection
After saving, you will see a success message. Your workspace now uses your Private Server for captures and syncing.
Troubleshooting
If the connection fails, check the following:
URL format
The URL includes https:// when required, and the port is correct for On-Prem (for example, http://localhost:65200).
Typos or extra characters
No extra spaces, trailing slashes, or typos in the Backend URL.
Network access
The backend is reachable on your network and not blocked by a firewall or proxy.
Still stuck? Verify your activation and try again: Activation Code Guide
